(Empathic Workplace) [Video] What role can empathy play in improving employee engagement?

We examine the role empathy plays in improving employee engagement in this video with Amanda Wildman, Director of Emotionally-i-Fit and our former Head of Learning and Development.


Now empathy, if you think about that in the context of leadership development is a critical part of that:

  • Being able to manage conflict
  • To resolve challenges in the workplace
  • Identify the needs of other people
  • To be able to listen 
  • To be able to walk in their shoes

It’s a really important part of emotional engagement.


Amanda Wildman