As leaders, we need to make emotional connections with our target audience if we hope to influence their thoughts and actions. One very important way to connect positively with people is with what I call powerful empathy….
Here are eight key empathy skills you can practice to improve your ability to connect with others:
- Curiosity: Take the time to be curious about what other people think. Try to fully understand their point of view.
- Authentic Listening: …
- Repeating and Paraphrasing: …
- Imagination: …
- Open-Mindedness: …
- Vulnerability: …
- Self-Awareness: …
- Sensitivity to Others’ Emotions: …
by JESSE LAHEY
