Empathy is the one discipline that can make or break your innovation work. And, as Daniel Pink wrote,
“Not only is empathy hard to outsource and automate, but it makes the world a better place.” So how do we make empathy a discipline when we are looking to accelerate and scale impact through innovation in our organizations, programs, and products?
We’ll cover concrete ways that you can implement, and share lessons learned from years of experience.
See the video http://j.mp/1UhY81r