The key to making this happen for those around us is EMPATHETIC RESPONDING! The traditional definition of empathy is the ability to understand and share feelings. When we utilize empathetic responding, we are acknowledging what’s being told to us and also by a certain means we’re recognizing the core of the other person’s humanity.
“When people feel heard it not only builds trust but it also increases problem solving!”
Rachel L Rosenthal, PhD
Access, Quality & Usability UX Researcher I Data Scientist I Human Factors i
