In my practice, I often see confusion of how empathy and assertiveness can harmoniously work together. I see parents who appreciate empathy but have apprehension towards it and I also see people who act out of empathy but often to their own detriment. …

Business has always focused on return on investment (ROI) as the primary metric to calculate success. However, innovations in the neurosciences and developments in social media have revealed that profitability should no longer be relegated to sales fig…

Stories stimulate the brain. Metaphors like “He had leathery hands” rouse the sensory cortex. Brain scans are revealing what happens in our heads when we read a detailed description, an evocative metaphor or an emotional exchange betwe…

It seems to me that if we’re ever going to break societal gridlock, people need to cultivate two additional biblical concepts.The first is to develop an intentional ethic of empathy, of trying to understand the mind and heart of the person with w…