Doctors: Emphasizing Compassion & Empathy in Bedside Manner

In a new study, researchers believe they are the first to systematically pinpoint and catalog compassionate words and actions in doctor-patient conversations.


For example, “Good to see you. I’m sorry. It sounds like you’ve had a tough, tough, week,” is verbiage spoken by a doctor to a cancer patient.


The University of Rochester Medical Center researchers believe that by breaking down the dialogue and studying the context, scientists can create a behavioral taxonomy that will guide medical training and education.