Designing with Empathy at #btconf

I used my time on stage in Düsseldorf this past May to talk about ways we can and should inject more empathy into our work.


A little over a month ago I had the pleasure of speaking at Beyond Tellerrand in Düsseldorf, Germany. It was my second time speaking (and attending) the conference and I can honestly say it’s easily one of my favorites. Marc Thiele does an amazing job organizing the event and the speaker roster was nothing short of amazing.


In an effort to continue spreading my wings beyond talking about code, I delivered a talk about empathy. Empathy is something I’ve written about here before both explicitly and as an underlying motivation for progressive enhancement and overall usability. Empathy is something I feel we need deperately in our lives and especially in our work—empathy for both our users andour co-workers. 

Aaron Gustafson