Cleveland Clinic – Patient Experience: Empathy & Innovation Summit May 18-21, 2014 – Cleveland, Ohio


The 5th Annual Patient Experience: Empathy + Innovation Summit 

May 18-21, 2014
Cleveland, Ohio

Patient Experience: A Key Differentiator

Patient experience has emerged as a dynamic issue for healthcare CEOs, physicians, nursing executives and industry leaders. No provider can afford to offer anything less than the best clinical, physical and emotional experience to patients and families. As patients become savvier, they judge healthcare providers not only on clinical outcomes, but also on their ability to be compassionate and deliver excellent, patient-centered care.