The 5th Annual Patient Experience: Empathy + Innovation Summit
May 18-21, 2014
Patient Experience: A Key Differentiator
Patient experience has emerged as a dynamic issue for healthcare CEOs, physicians, nursing executives and industry leaders. No provider can afford to offer anything less than the best clinical, physical and emotional experience to patients and families. As patients become savvier, they judge healthcare providers not only on clinical outcomes, but also on their ability to be compassionate and deliver excellent, patient-centered care.