Can Compassion be left to chance?

Can Compassion be left to chance?
An invitation to leaders and professionals in Healthcare to consider how the core value of compassion can be “consciously orchestrated” in their organisations.  By Dr. Roger Greene, Alastair Mitchell-Baker and Simon Thane. 

http://www.tricordant.com/pdf/case18.pdf

 

Within this he proposes an action plan for compassion:
• Declare ‘compassion’ as a core value.
• Reward rather than punish compassionate caring.
• Hone communication and relationship skills.
• Provide space for staff to discuss difficult issues.
• Challenge models of professionalism.
• Hard-wire new behaviours.
• Declare compassion as a management and leadership competence.
• Engage health consumers in the change.