What do we mean when we say that a person has a lot of heart? I think we mean that a person has a lot of empathy.
Empathy means understanding someone else’s emotions, to the point where one can imagine experiencing what the other person is experiencing. Empathy isn’t feeling happy or sad for someone, it is feeling happy or sad with someone…
Within the next five years, AI technologies will enable virtually any product to realistically mimic empathy. From virtual pets to cars to smart homes, our products will sense our emotional state and provide human-like empathy to their owners.
Paul Teich, CONTRIBUTOR