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It’s hard to believe it has been a year since we first launched the Empathy Experiment, a social experiment among Capital University students and partner organizations from the Central Ohio community centered on a single issue to answer a b…
He says the notion of empathy and human-centeredness is still not widely practiced in many corporations. “Business people rarely navigate their own websites or watch how people use their products in a real-world setting. And if you do a word associatio…
Jamil Zaki FounderEmpathy is a vital social “glue” that connects people, but it often wavers just when we need it most, such as during interactions with people from different backgrounds. Empathy often falters when people encount…
We discuss the article which was critical of empathy: Great Negotiators Think With Heads, Not Hearts – Empathy Can Subvert Human Well-Being – Forbes – by Victoria Pynchon. The article’s use of the word “empathy” not congruent with Joe…