Unfortunately in some of the wider follow-ups–such as the piece in the Chronicle of Higher Education, the idea of empathy as a key component seemed to drop out. Empathy is crucial, not just for teaching, but for anthropological inquiry.
Anthropologists have long been thinking about empathy as a human characteristic, our perhaps uniquely-developed (if not always used!) ability to imagine from the place of another. Sarah Blaffer Hrdy argues human empathy is part of our evolution as cooperative breeders, a key component of our humanity, but which could also evolve away.