Andrea Cohen is a communications consultant, project developer, and facilitator who has been involved with the Compassionate Listening Project for many years. Author: Practicing the Art of Compassionate Listening.
For Andrea, empathy is like the exquisite attunement of musical strings to each other. The opposite is chaos, discord, and the sound of finger nails on the chalk board. She offers ways and skills to create and deepen the attunement. How to build a culture of empathy? Listen with the heart and teach people specific conflict resolution skills they can use in the heat of conflict when they might tend to lose their ability to stay centered in the heart.
Sub Conference: Education
