At the time, Amazon CEO Jeff Bezos defended his company, but only in vague terms, not addressing the specifics of the story. The demanding chief executive asked employees to let him know if they saw any problems at the retailer. He said there was “zero tolerance” for a lack of empathy there. (In other words, he has no empathy for anyone without empathy.)
Back then, Carney, who previously served as White House press secretary, said he was unable to track down some of the employees quoted in the piece.
In his blog on Monday, Carney partially explained the delay by saying that the company’s goal was to get the Times to correct its story.
Emily Peck
