Caregivers and emergency responders are empathetic individuals who risk suffering from Compassion Fatigue, a form of PTSD that is treatable using the steps described in Amy’s presentation.Amy Cunningham has spent twelve years working with non-pro…

Quality-management programs can’t give you the kind of empathetic connection to consumers that increasingly is the key to opening up new business opportunities. All the B-school-educated managers you hire won’t automatically get you the out…

We believe that an important implication is that empathy, because of its relevance to patient outcomes and quality care, must be considered an important component of physician competence. We strongly encourage that leaders in health…

In this post, we will explore Empathy. Why is it important to “walk in someone else’s shoes?” According to a study by the Brookings Institution, “Higher curriculum standards don’t correlate to higher st…