Novels Can Promote Empathy: So, as a devoted novel reader and mediator/conflict coach, I was delighted when I read a blog post on the Harvard Business Review Network by Ann Kreamer, called “The Business Case for Reading Novels.” In it, she cites a number of studies that show novel reading can stimulate empathy and increase our understanding of people who are different from us.
Why is empathy so important in communication and conflict resolution?
We each have our own story, our own history and narrative about our lives. But we often know little about the narrative and history of other people in our personal or professional lives. Even with people we feel close to, we operate far more from assumptions rather than genuine understanding.
by Lorraine Segal
Culture of Empathy Builder: Lorraine Segal