Various studies have found a link between social anxiety and high emotional intelligence, empathetic ability and IQ levelsA further study from the SUNY Downstate Medical Centre in NYC stated that those participants taking part in an IQ test who suffere…

The phenomenon is called “the cost of caring,” and it illustrates one of the unexpected drawbacks of empathizing with others: emotional distress.Rhiannon Smith, an associate professor of developmental psychology at the University of Connecticut, said t…

I’ve long advocated what I call “diffuse empathy”. People tend to take more of an interest in the sufferings of others when they can relate to an individual’s story, and see how much they have in common with that person. This ca…

The ad tech industry could use a serious dose of empathy. Empathy for clients who have to poke around in the crazy digital ad jungle trying to make sense of all the highly complex, poorly designed ad tech. And just as significantly, empathy for the peo…