So, given our overall workplace culture, where taking the time to connect personally is seen as a distraction from getting business done, how can you add more empathy to your leadership style without sacrificing productivity?
Here are a few simple methods we’ve developed at Business Improv to help our clients lead more empathetically. With this list, I’ve seen leadership styles transform and relationships strengthen, and witnessed the great personal and organizational benefits that resulted.
1. Be present in the moment.
2. Maintain eye contact.
3. Really listen.
4. Repeat back, so employees know they’re heard.
5. Focus on what someone else wants.
by bob kulhan
