JESSICA STILLMAN | Columnist
Empathy might seem like a nice-to-have extra, a touchy-feely quality that’s most important in personal relationships and being a nice person outside work, but expert after expert insists this most human of attributes is actually a business essential.
Having empathy, they say, improves your leadership, teaches you to ask the right questions, boosts teamwork, allows you to understand your customers, and can even help you get a loan….
- Getting Curious About Strangers…
- Listening and Being Vulnerable…
- Expanding Your Circle of Empathy..