What if you could put on a head-set to see the world through the eyes of another?Virtual reality is the ultimate empathic medium. Yet how do we scale the growth of empathy?Birth, biology, education and experiences form, for each of us, a single, existe…

SAP has announced a new OpenSAP course around the topic of design called “Basics of Design.”  This is not a technical class in nature, but it hits home on what I think is the most important part of designing interfaces for end use…

 Becoming a first time parent last year has been a fundamentally life changing experience. I adapted well to the lack of sleep and the change in lifestyle; coping well with the changes I think because we had such a rough start. What I’v…

Everybody is talking about empathy. Empathy in everyday life; empathy in work; empathy in design. The latter is fast becoming a buzzword, often encapsulating any activity that makes you think about your users.As UX specialists, we are all about underst…

When building a great product or service, you need to build a user-centric ecosystem of processes and people. It’s not a change you can effect in a couple of days, however some aspects of it can be implemented relatively quickly. The fi…

At Sub Rosa, a Manhattan-based strategy and design studio, enabling employees to escape their biases and develop a more empathic form of reasoning is vital to the agency’s core philosophy and daily practice. Not only have they launched a succ…

In a 2011 study for Social Psychological & Personality Science Journal, test subjects were asked to view a series of faces and then describe what emotion they saw in each face. The idea was to test their ability to imagine what another human is fee…

How to Practice part 1: ListeningLike going to the gym, you can workout to develop your empathy muscles (assuming you’re not a clinical psychopath). It’s harder than you might think; being aware of yourself, listening to what is being said …

Does empathy help us to be moral? The author argues that empathy is often instrumental to meeting the demands of morality as defined by various ethical theories. This multi-faceted work links psychological research on empathy with ethical theory a…