So how do we create this culture of understanding without defensiveness? We create the best experience for everyone involved by harnessing the imagination of every person engaged in the process. Empathy in a leader has a far-reaching impact on a compan…

Ed Miliband, leader of Britain’s opposition Labour Party, is certainly attracting a lot of attention (for example, here and here) over his recently-announced attempt to present himself as a different sort of political leader. As a man w…

What can web designers learn from design of a timepiece for the blind?  The difference between a good product and an amazing one boils down to one thing: Empathy. Developing an understanding of your users that is so deep that you can feel what the…

Everybody is empathetic, some are excessively so. Here a few signs which are very attributable to an EE. If someone is awkward in normal situations or normal in what’s usually a very awkward moment.A person who never jokes on another person who&r…

Empathy is an ability to relate to the emotions of others. Humans have a tendency to mimic the emotions of those around them. In other words, as your feelings go, my feelings go; if you feel sad, I feel sad; if you feel happy, I feel happy if you feel …

Empathy is a key skill for effective leadership. Learn how to apply empathy in the workplace here.The purpose of practicing empathy is like going to a driving range. Practicing your golf swing helps you to drive more naturally when you are in the game….

Apple trains its Genius sales personnel to connect with customers; empathize with their problems, but never sympathize; and to avoid any negative language.See it on Scoop.it, via Empathy and Compassion

by  EDGAR CAHN The political system rests on an economy that concentrates wealth and power. It’s a gloomy picture, for sure, but what does it have to do with the subject of empathy?The answer is that democracy is lost unless we re-struc…