At the conclusion of a new one-day course I just finished leading (an Introduction to Emotional Intelligence), I asked the participants to take a few minutes to assess the class and their biggest value of the day so as to help me as I continue to refin…

You can use empathy and listening skills to build a tight and faithful audience. Check out my stories and tips to guide you.Empathy is the foundation of society and commerceWhat you will learn about empathy and blogging communities:Examples o…