What do successful people have? Relationships that support their success. How did they get those relationships? They exercised effective communication. Here are two communication exercises that can significantly improve the quality of your relationships.
Exercise One: Structured Dialog
What is Structured Dialog? The practice of using mirroring, validation and empathy in a conversation. (From bestselling author Harville Hendrix)
Mirroring — Repeating back what the other person says and developing a principle of curiosity by asking, “Is there more about that?” “Am I getting everything?” “This is what I heard you say…”
Validation — Communicating understanding. Look for points you understand and then say, “I understand that.” When you don’t understand, ask, “I might not be understanding this, can you explain in a different way?”
Empathy — Discussing feelings pertaining to the dialog’s topic. Ask “How do you feel about that?” and be prepared to share how you feel.
by Stephanie Michele